Self Service Password Reset using Entra

Introduction

In general we are attempting to eliminate passwords here at Cochran. If we were successful in that, you won't need to do many self-service password resets. But if you find yourself needing a password reset you can do so with the following self-service procedure.

Prerequisites

1. A web browser and Internet access.
2. An active Cochran account.
3. Access to applicable secondary authentication methods.

Procedure

1. Access the self-service password reset web tool at the following URI:
   https://aka.ms/sspr
2. Fill your email address and enter the anti-bot glyphs.
3. Click the Next button
4. Select "I forgot my password" if it was not selected by default
5. Click the Next button
6. Select from the available secondary authentication methods one that works well for you and provide that authenticator.
   1. For example: if you have Microsoft Authenticator configured you could select the "Approve a notification on my authenticator app" option and use the familiar password-less authentication flow to set a new password.
7. Type your new password.
   1. Password requirements:
   2. 12 characters or more in length
   3. Three of four or more character categories: upper case, lower case, numbers, symbols
   4. May not contain certain easy to guess sequences such as your username, name, company name, local sports teams, or frequently used passwords. This is a dictionary attack mitigation.
8. Type your new password again, to make sure a typing error is less likely to be present.
9. Click the Finish button.
10. Assuming the system processed your new password properly, you will receive a message in the browser that the password reset succeeded.
    1. If something went wrong, you should receive an error message.